Are you wondering if it’s time to schedule those doctor appointments you’ve been putting off? During the coronavirus disease 2019 (COVID-19) pandemic, many people have had concerns about COVID-19, but you can safely visit your doctor during the pandemic. Here are the best safety tips while getting the care you need when visiting a clinic during the Covid-19 pandemic.

Do your homework

Before you make an appointment, call the clinic or check its website to find out what’s being done to keep people safe during the COVID-19 pandemic. Check for information about:

• Requirements regarding mask wearing by staff and visitors
• Cleaning protocols and sanitizing measures for exam rooms, waiting areas, restrooms, elevators and other frequently touched surfaces
• Social distancing practices at check-in, in waiting areas and in exam rooms
• Limits on the number of people who can be in the clinic at the same time
• Screening questions and temperature checks for staff and visitors at all entrances
• Special measures, spatial isolation or instructions for people who have or may have COVID-19
• How doctors and other staff are using personal protective equipment (PPE)
• Video (telemedicine) appointment options

Before you head to the clinic

Shortly before the day of your appointment, you may get a call from someone at the clinic asking if you have symptoms of COVID-19, such as fever, cough and shortness of breath. If you have symptoms, you may be given specific instructions.

Clinic staff may tell you to bring and wear a mask. Some clinics may also ask that you bring only one person with you to your appointment.

Ask questions you may have about safety procedures. For example, you may want to ask if the clinic can send your bill electronically or by mail. These may be good options so you don’t have to worry about picking up germs when you check out at the clinic.

Safety tips when visiting a clinic

Remember to follow these standard precautions when you’re at the clinic, such as:

• Wear a cloth face mask. Most clinics require that people wear masks during the COVID-19 pandemic. If you don’t have one, your clinic may be able to provide you with one.
• Wash your hands with soap and water for at least 20 seconds or use hand sanitizer with 60% alcohol before or after touching any surfaces in public areas, such as in the waiting area.
• Avoid touching your face, including your eyes, nose and mouth.
• Cover your cough or sneeze with a tissue or your elbow, and throw away the tissue. When wearing a mask, cough or sneeze into the mask.

Aim to keep social distance, or about 6 feet (2 meters) away from others while at the clinic, including when you’re in line and in the waiting area. Some clinics have signs or markings on the floor to help visitors maintain physical distancing (social distancing). If an area looks crowded, move to another part of the clinic.

Try to avoid contact with frequently touched surfaces, such as doorknobs, elevator buttons and touchpads. While they’re cleaned regularly, there’s still the chance they have germs on them. Wear gloves or use a tissue to open doors and press elevator buttons. If you need to use a touchpad or touch a commonly used surface, wash your hands or use a hand sanitizer afterward.

5. Use touchless payment options

When it’s time to check out, opt for touchless payment if possible, such as a mobile payment system. If that’s not an option, use credit cards, cash or checks, and then use hand sanitizer containing at least 60% alcohol. When you get home, wash your hands well with soap and water.

Although it’s natural to have concerns about receiving care during the COVID-19 pandemic, it’s possible to visit your doctor and be safe with these safety tips when visiting a clinic.